Business Communication Life Lessons
You Aren’t Always the Smartest One in the Room

“Why are you being emotional? This is a fact! That [omitted] African country is poor and in constant conflict because most of its population is illiterate!” This is the edited, more palatable statement a classmate blurted belligerently during a class. I won’t name the African nation he mortifyingly castigated. Still, his statement came from a