Business Communication Life Lessons
Here’s How to Manage Expectations

I invited the carpenter, Frank, to my house. About six years earlier, he made a couch for me, which I loved. I donated the couch to someone else because I wanted a new design. I offered him tea, caught up a bit and then discussed the new project. Frank carried his tape measure, took measurements

Business Life Lessons
How to Survive as a Consultant

 The Crisis A few weeks ago, I had a call with a distraught friend. She seemed agitated and was talking very fast on the phone. I asked her to take a deep breath. She did and continued with her tale of desperation. My friend, Hannah, had received a call from a client, which was a

Life Life Lessons
Conflict is a Compass

When I was three years old, my biggest frustration was my nine-year-old brother taking my toys or disrupting my ten-minute TV cartoon episode after school. It may seem fickle now, but when you are three-year-old, this is earth-shattering. I was a snitch, so I would run to my mother to tell on him. My mother’s

Grief Life Life Lessons
Kenya, We Need to Talk!

I haven’t been feeling well, mostly fatigue which eventually manifests in illness. My mind just needed a shutdown, so engaging it in thought and reflection has been a bit of a fight the past two weeks. I am still on the mend, but my mind has rebooted (slightly), giving me time to sit and reflect

Kenya Life Life Lessons
Lessons from the 2022 Kenyan Election

Yesterday was interesting. This was the third time I have voted in a national election. The mood was very glum for the first time, and apathy lingered thick in the air. It was the culmination of two successive years of corruption scandals, a skidding economy and hardships, a pandemic and nauseating political campaigns. Kenyans have

Business Communication Life Lessons
You Aren’t Always the Smartest One in the Room

“Why are you being emotional? This is a fact! That [omitted] African country is poor and in constant conflict because most of its population is illiterate!” This is the edited, more palatable statement a classmate blurted belligerently during a class. I won’t name the African nation he mortifyingly castigated. Still, his statement came from a



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