Business Communication Life Lessons
Here’s How to Manage Expectations

I invited the carpenter, Frank, to my house. About six years earlier, he made a couch for me, which I loved. I donated the couch to someone else because I wanted a new design. I offered him tea, caught up a bit and then discussed the new project. Frank carried his tape measure, took measurements

Life Life Lessons
Conflict is a Compass

When I was three years old, my biggest frustration was my nine-year-old brother taking my toys or disrupting my ten-minute TV cartoon episode after school. It may seem fickle now, but when you are three-year-old, this is earth-shattering. I was a snitch, so I would run to my mother to tell on him. My mother’s



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